Tsebo Solutions Group was a proud winner at this year’s PMR.Africa Awards. Tsebo Facilities Solutions and Tsebo Cleaning Services, both a subsidiary of Tsebo Solutions Group, were awarded at the prestigious event.
Tsebo Facilities Solutions won the Diamond Arrow Award in the category of External Facilities Management Companies for the seventh consecutive year and in addition to this, Tsebo Cleaning Services was awarded with the Diamond Arrow Award for its excellence in the entertainment, healthcare and retail sectors. Tsebo Facilities Solutions and Tsebo Cleaning Services offers services ranging from office park maintenance to wholesale management of municipal service delivery processes and cleaning in healthcare and educational facilities across Africa.
The PMR.Africa Awards are the culmination of a research process in which companies and institutions are rated based on respondent’s perceptions with a strong focus on evaluating and measuring customer service and customer satisfaction. The Diamond Arrow award has long been considered a benchmark for companies who are delivering outstanding service in the industries they serve.
Tsebo Facilities Solutions is one of the largest and most experienced facilities and technical service providers in Africa that offers service experiences that create reliable, cost-effective infrastructure platforms. A fully formed and structured innovation framework underpins integration at Tsebo Facilities Solutions and continuously drives additional and higher value for its customers with a strong belief in collaboration to find innovative solutions that address customer needs and adds real value to their business.
“This award is testament to the hard work and dedication of all those who strive for high quality service daily within our organisation. The purpose of this award is to celebrate excellence and establish a bench mark in the industry and I am proud of our skilled team for their commitment to service excellence,” said Aubrey Mc Elnea, Managing Director of Tsebo Facilities Solutions.
Tsebo Cleaning Services, through its proactive and innovative approach to cleaning, has established its position as a pioneer in the cleaning industry in South Africa. Through unparalleled cleaning expertise, Tsebo Cleaning Services minimises chemical waste and environmental harm, utilises environmentally friendly chemicals to reduce direct pollution and creates improved processes that reduce water usage in provinces across South Africa. Tsebo Cleaning Services was also awarded a Golden Arrow Award in the category’s education and industrial services and a Silver Arrow Award in the categories commercial and hospitality services.
“This is the first time that Tsebo Cleaning Services has won a Diamond Arrow Award for our service delivery in the entertainment and retail sectors. I am proud to be part of a team that achieves such great recognition for its commitment and dedication to excellent service,” says Wynand Louw, Chief Executive Officer, Tsebo Cleaning Services.
Tsebo Solutions Group continues to expand across Africa and the Middle East and penetrate markets that require its robust and advanced service offerings. With a footprint in over 28 countries, Tsebo Facilities Solutions and Tsebo Cleaning Solutions is a trusted partner to some of the best companies across Africa and the Middle East.