As a premium provider of luxury passenger cars and commercial vehicles, Mercedes-Benz South Africa (MBSA)
and its respective dealerships pride themselves on quality and innovation. This ethos is carried through to the upmarket appearance of its dealerships and office spaces. With a national footprint and commitment to quality and innovation, the Tsebo Solutions Group had already proven itself by providing facilities management to MBSA. When this automotive company put a tender out for cleaning, it made sense to incorporate Tsebo Cleaning
as part of an integrated facilities management solution across the Mercedes-Benz headquarters as well as their retail, commercial and passenger vehicle dealerships.
The challenge was that MBSA needed a supplier that could provide specialised cleaning capabilities across office, dealerships and workshop spaces as well as the capacity to offer high-volume car wash and vacuuming services. As an innovator in the automotive space, MBSA encouraged the use of technology and innovative solutions, ensuring cost and efficiency savings were realised. The lack of best-practice methodologies, consumables and execution in service in the past, lead to increased deterioration of high-quality finishes such as marble flooring.
This prompted the change to find a supplier that understood their vital need for attention to detail, enabling luxury at every touchpoint.
Read more about how Tsebo was able to meet this challenge and save the client money
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