Tsebo Solutions Group is grateful to be a proud winner at the 2020 PMR.Africa Awards with an overall total of eight awards. This included Tsebo Cleaning and Hygiene Solutions bagging five Diamond Arrow awards, two Golden Arrow Awards, and the highest industry rating for its sector, as voted for by its clients. With Tsebo Facilities Solutions, another subsidiary of the Tsebo Group, taking home a Diamond Arrow and the highest industry rating among its competitors – 4.20 out of 5.
The PMR.Africa Awards are the culmination of a research process in which companies and institutions are rated based on respondent’s perceptions with a strong focus on evaluating and measuring customer service and customer satisfaction. The Diamond Arrow Award has long been considered a benchmark for companies who are delivering outstanding service in the industries they serve.
“It should come as no surprise in 2020 that the realms of hygiene and cleanliness are receiving plenty of attention,” said Monwabisi Kalawe, CEO of Tsebo Cleaning and Hygiene Solutions. “Trust and confidence are more important now than ever before when the health of the public is at stake, and we could not be prouder that the trust we have spent years building with our customers is as solid as ever, even as we all continue to find our feet in the new normal”.
As the spread of COVID-19 makes us all think twice before going out in public, restoring consumer confidence in businesses’ ability to keep them safe from the virus will be essential if our economy is to be successfully brought back to life. And amid the explosion of fly-by-night sanitation, hygiene and cleaning services that seem to have appeared overnight, a history of trusted service speaks volumes to an anxious public.
Tsebo Cleaning & Hygiene Solutions took home Diamond Arrows in five categories (Healthcare, Commercial, Retail, Entertainment and Industrial) as a testament to the trust their clients place in their ability to keep workplaces safe, as well as two Golden Arrows for their work in the Education and Hospitality Sectors, for a grand total of seven (7) awards.
“It is in our DNA at Tsebo Cleaning and Hygiene Solutions to always take extra care in our work, knowing that for many of our clients, employee safety and welfare are at stake,” said Kalawe.
Furthermore, as businesses start opening up and workforces start returning, albeit in a phased approach, it has become critical to have a committed facilities solutions partner that will bring peace of mind to business owners and managers, that their work environment is not only safe but that operations are restarted correctly. This includes space optimisation for social distancing, inspection and servicing of equipment such as generators and air-conditioning, as well as the implementation of preventative maintenance plans.
“This wonderful recognition from the PMR.Africa Awards – which are judged solely based on client and customer feedback –this is a welcome sign that our hard work has paid off with trusting, long-lasting relationships,” concludes Aubrey Mc Elnea, CEO of Tsebo Facilities Solutions.
Tsebo Facilities Solutions PMR.Africa 2020 Award:
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Tsebo Cleaning & Hygiene Solutions PMR.Africa 2020 Awards:
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